Sales Policy
Effective Date: December 31, 2024
At Fresh Flex Hato, we are committed to providing a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions related to the purchase, pricing, and delivery of products available on our website, https://freshflexhato.net/. By making a purchase, you agree to the terms outlined below.
Order Placement
When you place an order on our website, you agree to provide accurate, complete, and up-to-date information. Once your order is confirmed, you will receive an email confirmation with your order details. If you notice any errors, please contact us immediately at [email protected] to make corrections.
Pricing and Availability
All product prices are listed in USD and are subject to change without prior notice. While we strive to keep our inventory updated, we cannot guarantee the availability of all items. If an item is out of stock, we will notify you promptly and offer an alternative product or a refund.
Payment Methods
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. All payments must be completed at the time of purchase. Orders will not be processed until payment is successfully received.
Shipping and Delivery
We offer shipping to most locations within the United States. Delivery times may vary based on your location and selected shipping method. Estimated shipping times will be provided during checkout. While we strive to meet delivery estimates, delays may occur due to unforeseen circumstances. Fresh Flex Hato is not responsible for delays caused by carriers.
Taxes and Duties
Applicable sales tax will be calculated and displayed at checkout. Customers are responsible for any additional customs fees or duties for international shipments.
Order Cancellations and Modifications
You may cancel or modify your order within 24 hours of placing it by contacting us at [email protected]. After this period, orders are processed and cannot be changed.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 7 days of receiving the shipment. Include your order number and photos of the damaged items for prompt resolution.
Returns and Refunds
Our Refund and Returns Policy provides detailed instructions for returning items and obtaining refunds. Please refer to this policy for eligibility and procedures.
Promotions and Discounts
Promotional offers are subject to specific terms and conditions. Discounts cannot be combined unless otherwise stated. Promotions are valid for a limited time and may be withdrawn without prior notice.
Changes to This Policy
We reserve the right to update or modify this Sales Policy at any time. Changes will be posted on this page with the latest effective date.
Contact Us
For questions about our Sales Policy, please contact us:
- Address: 30 Walnut Dr, Brownstown, Pennsylvania (PA), 17508
- Phone: (717) 656-8482
- Email: [email protected]